Sustainability Performance

Our sustainability efforts focus on minimizing environmental impact, enhancing the quality of life in communities, and managing the organization with transparency. We are committed to continuously improving our operational efficiency while maximizing resource utilization to build a sustainable future for all.

Environmental

GRI Unit 2023 2024 2025 2025 target
GHG emission
102-4 Total GHG emissions (scope 1 and scope 2) Metric tons of CO2 equivalent (tCO2e) 4,325.00 5,038.00 7,213.00
305-1 (a) Gross direct (scope 1) GHG emission Metric tons of CO2 equivalent (tCO2e) 3,658.00 4,094.00 5,808.00
305-2 (a) Gross location-based energy indirect (Scope 2) GHG emission Metric tons of CO2 equivalent (tCO2e) 667.00 944.00 1,405.00
305-2 (b) Gross market-based energy indirect (scope 2) GHG emission Metric tons of CO2 equivalent (tCO2e) 0 0 0
305-1 (c) Total biogenic CO2 emissions Metric tons of CO2 equivalent (tCO2e) 260 282 312
305-4 (a) GHG emission intensity (scope 1 and scope 2) Metric tons of CO2 equivalent (tCO2e)/ Million Baht of revenue 0.34 0.31 0.36
305-3 (a) Gross other indirect (scope 3) GHG emission Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Other indirect (scope 3) GHG emission
305-3 (d) Purchased goods and services Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Upstream transportation and distribution Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Downstream transportation and distribution Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Use of Sold Products Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Waste generated in operations Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Business travel Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
End-of-life treatment of sold products Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Employee commuting Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Franchises or leased assets Metric tons of CO2 equivalent (tCO2e) N/A N/A N/A
Internal carbon price Baht / Metric tons of CO2 equivalent N/A N/A N/A
Energy
302-1 (e) Total energy consumption within organization Gigajoule 267,593.28 345,945.25 428,272.44
MWh 73,335.45 95,056.93 117,463.74
302-1 (a) Total non-renewable energy consumption Gigajoule 267,305.19 344,756.92 420,142.37
MWh 73,255.43 94,726.84 115,205.38
302-1 (c) Total electricity consumption Gigajoule 210,495.46 286,876.11 340,203.18
MWh 58,470.96 79,687.81 94,500.88
302-1 (b) Total renewable energy consumption Gigajoule 288.09 1,188.32 8,130.07
MWh 80.03 330.09 2,258.35
302-3 (a) Energy consumption intensity Total energy consumption/ Million Baht of revenue 20.85 21.34 21.20
Waste
306-3 (a) Total weight of waste Metric tons 3,689.49 4,644.63 3,855.11
hazardous waste Metric tons 29.49 41.63 43.11
non-hazardous waste Metric tons N/A N/A N/A
recyclable waste Metric tons 3,660.00 4,603.00 3,812.00
food waste Metric tons N/A N/A N/A
infectious waste Metric tons N/A N/A N/A
306-4 (a) Total weight of waste diverted from disposal Metric tons 3,660.00 4,603.00 3,812.00
recyclable waste Metric tons 3,660.00 4,603.00 3,812.00
reused materials Metric tons N/A N/A N/A
306-5 (a) Total weight of waste directed to disposal Metric tons 29.49 41.63 43.11
incineration (with energy recovery) Metric tons N/A N/A N/A
incineration (without energy recovery) Metric tons 29.49 41.63 43.11
landfilling Metric tons N/A N/A N/A
other disposal operations Metric tons N/A N/A N/A
Waste intensity Metric tons/ Million Baht of revenue N/A N/A N/A
Water
303-5 (a) Total water consumption from all areas m3 N/A N/A 32,204.00
303-5 (b) Total water consumption from all areas with water stress m3 N/A N/A 31,956.00
303-3 (a) Total water withdrawal from all areas m3 N/A N/A 32,204.00
surface water m3 N/A N/A 0
ground water m3 N/A N/A 0
sea water m3 N/A N/A 0
produced water m3 N/A N/A 0
third-party water m3 N/A N/A 32,204.00
303-3 (b) Total water withdrawal from all areas with water stress m3 N/A N/A 31,956.00
surface water m3 N/A N/A 0
ground water m3 N/A N/A 0
sea water m3 N/A N/A 0
produced water m3 N/A N/A 0
third-party water m3 N/A N/A 31,956.00
303-4 (a) Total water withdrawal from all areas with water stress m3 N/A N/A 31,956.00
surface water m3 N/A N/A N/A
ground water m3 N/A N/A N/A
sea water m3 N/A N/A N/A
produced water m3 N/A N/A N/A
third-party water m3 N/A N/A N/A

Social

GRI Unit 2023 2024 2025 2025 Target
Employment
2-7 (a) Total number of employees Persons 8,813 10,574 12,511
breakdown by gender;
male Persons 4,349 5,341 6,077
Percent of total employees 49% 51% 49%
female Persons 4,464 5,233 6,434
Percent of total employees 51% 49% 51%
breakdown by region;
Bangkok and metropolitan area Persons 4,349 5,341 5,767
Percent of total employees 49% 51% 46%
Other provinces Persons 4,464 5,233 6,744
Percent of total employees 51% 49% 54%
2-7 (b) breakdown by region;
permanent staff Persons 8,812 10,572 12,509
Temporary staff Persons 1 2 2
2-7 (b) breakdown by employment contract;
full-time employees Persons 8,813 10,574 12,511
Percent of total employees 100% 100% 100%
part-time employees Persons 0 0 0
Percent of total employees 0 0 0
401-1 (a) Total number of new employee recruited (new hires) Persons 9,312 8,767 9,020
breakdown by gender;
male Persons 4,438 4,090 3,915
female Persons 4,874 4,677 5,105
breakdown by age group;
under 30 years old Persons 7,133 6,572 6,593
30-50 years old Persons 2,170 2,186 2,426
over 50 years old Persons 9 9 1
breakdown by region;
Bangkok and metropolitan area Persons 5,128 4,518 4,036
Other provinces Persons 4,184 4,249 4,984
breakdown by employment contract;
full-time employees Persons 0 0 0
part-time employees Persons 0 0 0
401-1 (b) Total number of employee voluntary turnover Persons 5,979 6,060 6,214
breakdown by gender;
male Persons 2,685 2,741 2,839
female Persons 3,294 3,319 3,375
breakdown by age group;
under 30 years old Persons 3,924 4,224 4,432
30-50 years old Persons 2,051 1,831 1,774
over 50 years old Persons 4 5 8
breakdown by region;
Bangkok and metropolitan area Persons 3,390 3,297 3,013
Other provinces Persons 2,589 2,763 3,201
breakdown by employment contract;
full-time employees Persons 0 0 0
part-time employees Persons 0 0 0
405-1 (b) Total number of employees with disabilities Persons 90 103 111
401-3 (a) Total number of employees that were entitled to parental leave Persons 4,464 5,233 12,511
breakdown by gender;
male Persons N/A N/A 6,077
female Persons 4,464 5,233 6,434
Training and development
Total training budget per annum Million Baht N/A 9,050,000.00 12,776,045.00
Total training hours Hours 120,738.10 252,718.60 272,433.00
404-1 (a) Average hours of training for employees Hours 13.7 23.9 21.8
404-3 (a) Percentage of total employees who received a regular performance and career development review Percent N/A N/A 100%
Labor practice and human rights
405-1 (a) Total board members Persons 7 7 7
breakdown by gender;
male Percent 4 4 4
Percent of total members 57% 57% 57%
female Percent 3 3 3
Percent of total members 43% 43% 43%
breakdown by age group;
under 30 years old Percent
Percent of total members
30-50 years old Percent 4 4 4
Percent of total members 57% 57% 57%
over 50 years old Percent 3 3 3
Percent of total members 43% 43% 43%
405-1 (a) Total management members 9 12 12
breakdown by gender;
male Percent 4 5 5
Percent of total members 44% 42% 42%
female Percent 5 7 7
Percent of total members 56% 58% 58%
breakdown by gender;
under 30 years old Percent 0 0 0
Percent of total members 0 0 0
30 - 50 years old Percent 8 11 11
Percent of total members 89% 92% 92%
over 50 years old Percent 1 1 1
Percent of total members 11.11% 8.33% 8.33%
405-2 (a) Ratio of the basic salary of women to men
breakdown by job level;
Management Percent 0.99:1 0.87:1 0.84:1
Operational / Support staff Percent N/A N/A N/A
breakdown by job level;
Management Percent
Operational / Support staff Percent
406-1 (a) Total number of incidents of discrimination Cases 0 0 0
408-1 (a) Total number of operations identified as having significant risk for child labor Cases N/A N/A N/A
Total number of operations identified as having significant risk for forced labor Cases N/A N/A N/A
Total number of confirmed incidents of child labor in operations Cases 0 0 0
Total number of confirmed incidents of forced labor in operations Cases 0 0 0
Percentage of employees trained on the human rights policy Percent of total employees N/A N/A 100% of new hiring were trained since August 2025
Employee engagement
Total number of employees who participated in engagement surveys Persons N/A 4,258 4,218
Percentage of total employees covered Percent N/A 49% 34%
Employee engagement score Percent N/A 75% 80%
breakdown by gender;
male Percent N/A N/A N/A
female Percent N/A N/A N/A
Occupational Health, Safety and Well-Being
403-8 (a) Percentage of all employees and non-employee workers under the organization’s control covered by the occupational health, safety, and well-being system Percent N/A 100% 100%
403-9 (a) Total number of fatalities as a result of work-related injury Cases N/A 0 0 0
Fatality rate as a result of work-related injury Percent N/A 0 0 0
Total number of high-consequence work-related injuries (excluding fatalities) Cases N/A 33 29
Rate of high-consequence injuries Percent N/A 1.39 1 ≤ 1.24
Percentage of employees participating in the annual health check-up program Percent of full-time employees N/A 92% 77%
Community and Social Care
Volunteer hours by employees Hours N/A N/A 533
Average annual volunteer hours per employee Hours N/A N/A 3.83
413-1 (a) Local community development programs based on local communities’ needs Programs 11 12 18
Total number of regions reached by the MR. D.I.Y. Cares program Provinces 9 14 76
Percentage of regions reached by the MR. D.I.Y. Cares program Percent 12% 19% 99%

Governance and Economic

GRI Unit 2023 2024 2025 2025 Target
Anti-corruption and bribery
Total number of employees trained and acknowledged on anti-corruption policy Persons 8,813 10,574 12,511
Percent of total employees 100% 100% 100%
Total number of suppliers/business partners trained and acknowledged on anti-corruption policy Numbers N/A N/A 100% 100%
Total amount of political contributions Million Baht 0 0 0
Ethics and compliance
Total number of employees trained and acknowldged on code of conduct Persons 8,813 10,574 12,511
Percent of total employees 100% 100% 100%
breakdown by job level;
Management Percent 100% 100% 100%
Operational / Support staff Percent 100% 100% 100%
Total number of confirmed incidents of non-compliance with code of conduct Cases 0 0 21
Total number of suppliers/business partners trained and acknowledged on supplier code of conduct Numbers N/A N/A 80%
Data Privacy and Information Security
Total number of data breaches Numbers
Total number of complaints received concerning the handling of customer data privacy Numbers 0 0 0 0
Total number of IT security incidents detected Numbers 0 0 0 0
Percentage of systems and processes compliant with relevant data privacy and IT security standards Percent 100 100 100 100
Percentage of employees who have completed mandatory training on data privacy and IT security Percent N/A 100 100 100
Total number of information security drill exercises conducted Numbers 1 1 1 1
Total number of verified complaints involving breaches of customer data privacy Numbers 0 0 0 0
Supply Chain Management
Total number of critical Tier 1 suppliers subject to ESG audits Numbers N/A N/A 1
Percent of total crititcal Tier 1 suppliers N/A N/A 10%
Total number of findings identified during ESG audits of critical Tier 1 suppliers Numbers 0 0 0
Percentage of ESG audit findings resolved on time for critical Tier 1 suppliers Percent 0 0 0
Total number of critical non-Tier 1 suppliers subject to ESG audits Numbers 0 0 0
Percent of total crititcal non-Tier 1 suppliers
Total number of findings identified during ESG audits of critical non-Tier 1 suppliers Numbers 0 0 0
Percentage of ESG audit findings resolved on time for critical non-Tier 1 suppliers Percent 0 0 0
Percentage of suppliers who received environmental and social training Percent of total suppliers 0 0 0
GRI Unit 2023 2024 2025
Economic performance
201-1 Total assets Million Baht 14,070.7 15,300.1 18,393.2
Total liabilities Million Baht 10,481.0 10,541.7 8,693.6
Total equity Million Baht 3,589.8 4,758.3 9,699.5
Total revenues Million Baht 12,832.2 16,214.4 20,198.7
Total expenses Million Baht 10,715.9 13,547.4 16,341.1
Total operating costs Million Baht 8,566.4 10,632.4 12,644.3
Net profit Million Baht 1,381.1 1,780.3 2,631.4
Ebitda Million Baht 3,854.2 4,795.8 6,382.6
Total employee related expenses -salaries and benefits Million Baht 1,621.6 2,233.0 2,815.8
Taxes paid to the government - income tax expenses Million Baht 421.1 511.9 761.1
Payments to providers of capital - finance cost Million Baht 123.6 134.6 99.0
Payments to providers of capital - dividends Million Baht 2,540.2 649.4 1,246.7
Customer relationship management
Total number of customer complaints received Cases 1,451 1,925 2,165
Total number of customer complaints resolved Cases 1,451 1,925 2,165
Customer satisfaction score Percent N/A 97.1%* 97.5%

Remark

* The company start to collect the data on June 2024